# I got a API and Secret from the portal and non of WooCommerce canadapost shipping app working with this API

**URL:** <https://forum.developer-developpeur.canadapost-postescanada.ca/t/i-got-a-api-and-secret-from-the-portal-and-non-of-woocommerce-canadapost-shipping-app-working-with-this-api/89>\
**Category:** General Discussion\
**Created:** [August 20, 2026, 5:08pm UTC](https://forum.developer-developpeur.canadapost-postescanada.ca/t/i-got-a-api-and-secret-from-the-portal-and-non-of-woocommerce-canadapost-shipping-app-working-with-this-api/89 "2026-08-20T17:08:45Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Jason-999](https://avatars.discourse-cdn.com/v4/letter/j/77aa72/32.png) [@Jason-999](https://forum.developer-developpeur.canadapost-postescanada.ca/u/Jason-999)\
**Post date:** [August 20, 2026, 5:08pm UTC](https://forum.developer-developpeur.canadapost-postescanada.ca/t/i-got-a-api-and-secret-from-the-portal-and-non-of-woocommerce-canadapost-shipping-app-working-with-this-api/89/1 "2026-08-20T17:08:45Z")

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I created New production API and Secret credentials for Woocommerce canadapost shipping plug ins but no plugin is successful to authentication. All failed. Can you recommend any WooCommerce canadapost plug in is working with New API and Secret?

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**Author:** ![cpc.admin](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.developer-developpeur.canadapost-postescanada.ca/cpc.admin/32/28_2.png) [@cpc.admin](https://forum.developer-developpeur.canadapost-postescanada.ca/u/cpc.admin)\
**Post date:** [August 20, 2026, 9:05pm UTC](https://forum.developer-developpeur.canadapost-postescanada.ca/t/i-got-a-api-and-secret-from-the-portal-and-non-of-woocommerce-canadapost-shipping-app-working-with-this-api/89/2 "2026-08-20T21:05:20Z")

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Hi Jason-999,

We recommend you to reach out to WooCommerce support for plugins that works with the new Canada Post Developer Portal API.

In the case it’s not available and you need to join and obtain your API keys for the legacy Developer Program, please call the technical support desk at 1-877-376-1212 to create a ticket, this is required so we can verify your identity.

Please be prepared to provide your Canada Post customer number.

Many thanks,  
The Developer Program team