# My shopify account is not allowing my customers to select any delivery address for at least the last 24 hours. Service originating in Prince George BE

**URL:** <https://forum.developer-developpeur.canadapost-postescanada.ca/t/my-shopify-account-is-not-allowing-my-customers-to-select-any-delivery-address-for-at-least-the-last-24-hours-service-originating-in-prince-george-be/85>\
**Category:** General Discussion\
**Created:** [August 14, 2026, 5:06pm UTC](https://forum.developer-developpeur.canadapost-postescanada.ca/t/my-shopify-account-is-not-allowing-my-customers-to-select-any-delivery-address-for-at-least-the-last-24-hours-service-originating-in-prince-george-be/85 "2026-08-14T17:06:43Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![northernlights\_2018](https://avatars.discourse-cdn.com/v4/letter/n/b5e925/32.png) [@northernlights\_2018](https://forum.developer-developpeur.canadapost-postescanada.ca/u/northernlights_2018)\
**Post date:** [August 14, 2026, 5:06pm UTC](https://forum.developer-developpeur.canadapost-postescanada.ca/t/my-shopify-account-is-not-allowing-my-customers-to-select-any-delivery-address-for-at-least-the-last-24-hours-service-originating-in-prince-george-be/85/1 "2026-08-14T17:06:43Z")

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My customers ordering product on shopify originating from Prince George BC enter there address but all addresses are stating “the order cannot be shipped to the selected address”

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**Author:** ![cpc.admin](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.developer-developpeur.canadapost-postescanada.ca/cpc.admin/32/28_2.png) [@cpc.admin](https://forum.developer-developpeur.canadapost-postescanada.ca/u/cpc.admin)\
**Post date:** [August 14, 2026, 6:30pm UTC](https://forum.developer-developpeur.canadapost-postescanada.ca/t/my-shopify-account-is-not-allowing-my-customers-to-select-any-delivery-address-for-at-least-the-last-24-hours-service-originating-in-prince-george-be/85/2 "2026-08-14T18:30:56Z")

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Hi northernlights\_2018,

Please check your private message, we need more detailed address information in order to investigate the issue.

Many thanks,  
The Developer Portal team